Choosing Your Pet’s Photo
The best starting point is a photo that feels like them. A familiar expression matters more than a perfectly posed picture.
Look for clear eyes and natural light
Choose a sharp photograph with your pet’s face in focus. Natural daylight usually shows fur markings more clearly than a flash. Avoid heavy filters, screenshots and images copied from social media when you have the original.
Leave a little room
A photo with space around the head and ears gives us more room to compose the portrait. For full-body designs, include paws and tail if you want them in the finished piece.
Use the original file
Select a JPG or PNG up to 10 MB. Export HEIC phone photos as JPG before selecting them. A larger, clear original is generally more useful than a small compressed copy; enlarging a blurry image does not restore detail.
For a collage or two pets
A collage needs three separate photos. For a two-pet portrait, choose one photo for each pet and use the notes field to match names to photos. Similar lighting helps create a balanced result.
When this is the only photo you have
Older photographs can carry the most meaning. Contact us before ordering if you are unsure whether yours will work. We will help assess it without promising detail the original does not contain.
Only submit photos you own or have permission to use. Read our privacy policy for how order photos will be handled.